Cloud Hotel PMS for Saudi Arabia
Manage every aspect of your hotel operations — reservations, check-in, rooms, staff — from a single Arabic-first cloud platform.
What is a Cloud Hotel PMS?
A Property Management System (PMS) is the software that runs your hotel's daily operations. Cloud-based means no servers, no installation, no maintenance.
Runs in Your Browser
No installation, no IT team, no servers. Open a browser on any device and your front desk is ready.
Real-Time Sync Across Devices
Reception desk, manager tablet, housekeeping phone — all showing the same live data, always.
Automatic Updates Forever
New ZATCA regulations, new features, bug fixes — all deployed silently while you sleep. You are always on the latest version.
Everything You Need to Run Your Hotel
Six integrated modules covering your daily operations — designed for Saudi hotels, working together seamlessly.
Front Desk
Instant check-in, walk-in handling, room status board, and express checkout — all in one screen.
- One-click check-in & check-out
- Walk-in booking in under 60 seconds
- Room status at a glance
- Split billing and folio management
Reservation Calendar
A drag-and-drop Gantt timeline that shows every room, every booking, and every gap — in Hijri and Gregorian.
- 14-day Gantt timeline view
- Hijri + Gregorian date support
- Drag-to-extend or move bookings
- Colour-coded booking statuses
Rate Management
Set seasonal rates, weekend premiums, Hajj season bands, and corporate contracts — all from a single rate table.
- Hajj & Umrah season pricing
- Dynamic pricing rules
- Corporate & group rates
- Rate plan comparison view
Guest Profiles
Full profiles with Saudi National ID and Iqama support, stay history, preferences, and VIP flags.
- Saudi National ID & Iqama fields
- Returning guest auto-recognition
- Preference notes & VIP flags
- Full multi-stay history
Night Audit
Automated end-of-day closing, daily revenue report, charge posting, and room roll — run in one click.
- One-click end-of-day close
- Daily revenue summary report
- Automated charge posting
- No-show and late checkout handling
Housekeeping Integration
Real-time room status board linked to front desk. Assign cleaning tasks, track progress, and update room availability instantly.
- Live room status: clean / dirty / out of order
- Mobile app for housekeeping staff
- Cleaning schedule automation
- Inspection checklists
Features Built Specifically for the Kingdom
Not global features translated — built from the ground up for the Saudi market.
Hijri Calendar Natively Integrated
Not a date converter — the Hijri calendar is a first-class interface. Book by Hijri date, set Hajj season rates, and read reports in both calendars.
Arabic RTL — Tajawal Font, Right-to-Left Workflow
Built RTL from the ground up, not a CSS flip. Every form, table, dialog, and report reads naturally in Arabic from right to left.
ZATCA Phase 2 — Every Invoice Auto-Signed & Submitted
B2C invoices reported within 24 hours. B2B invoices cleared before delivery. ECDSA signing, UBL 2.1 XML, and 9-tag QR codes — handled silently.
Saudi National ID & Iqama as Guest Identifier
Compliant guest registration for Saudi nationals and residents. ID numbers stored securely and linked to guest profiles for repeat-stay recognition.
How It Works — 4 Steps
From sign-up to fully operational hotel in less than one business day.
Add Your Hotel & Rooms
Create your property, add room types, set capacities — done in about 20 minutes.
Configure Your Rates
Set seasonal rates, Hajj season bands, weekend pricing, and corporate deals.
Start Taking Reservations
Your front desk calendar is live. Walk-ins, phone bookings, and online bookings all flow in.
ZATCA Handles Itself
Every invoice is signed, QR-tagged, and submitted to ZATCA automatically. Nothing you need to do.
Sutahi vs. Old Spreadsheets
| Feature | Excel / Manual | Sutahi |
|---|---|---|
| Reservation Accuracy | Manual — errors common | Real-time, zero double-booking |
| Check-In Speed | 5–10 min per guest | Under 2 minutes |
| ZATCA Compliance | Not compliant — heavy fines | Fully automated Phase 2 |
| Multi-Staff Access | Single file — conflict risk | Unlimited with role permissions |
| Revenue Reports | Manual, end of month | Real-time, any date range |
| Arabic Language Support | None | Native RTL, Tajawal font |
Questions Hotel Managers Ask
Most hotels are fully live within one business day. Adding rooms and rate plans takes about 20–30 minutes. Our onboarding team walks you through the ZATCA CSID setup which typically takes another 30 minutes.
Yes. We provide a guest import template (CSV) and our support team can help you structure historical booking data. Your guest profiles, rates, and room configuration are all importable.
Core check-in and check-out operations are cached locally and sync when connectivity returns. For extended outages, we recommend a mobile hotspot as a backup — all data is stored in the cloud.
Yes. A full REST API with Swagger documentation is available on Business and Enterprise plans. This covers bookings, guest profiles, rates, and housekeeping status.
Yes. Pro, Business, and Enterprise plans support multiple hotels under one account with a unified dashboard. Each property gets its own ZATCA CSID as required by regulations.
Ready to Run Your Hotel Smarter?
Join Saudi hotels that trust Sutahi. One-day setup, Arabic support, ZATCA-compliant.
Or reach us directly — we are based in Riyadh