Every Feature Your Hotel Needs. Built for Saudi Arabia.
One platform. Complete hotel management. ZATCA-compliant from day one.
Property Management System
Everything you need to run your hotel — from check-in to check-out, with full Arabic and Hijri calendar support.
Front Desk & Reservations
Drag-and-drop timeline, walk-in check-in in under 30 seconds, Hijri calendar support, and Arabic confirmation messages.
- 14-day Gantt timeline
- Instant walk-in check-in
- Auto WhatsApp confirmations
- Hijri + Gregorian calendar
Room Management
Floor map view with real-time room status, housekeeping queue, and maintenance flags.
- Floor map grid view
- Room status: clean / dirty / occupied
- Housekeeping queue
- Maintenance alerts
Multi-Hotel Management
Manage all properties from one dashboard with consolidated reporting and instant hotel switching.
- Unified dashboard
- Cross-hotel consolidated reports
- Per-hotel user permissions
- Separate ZATCA per hotel
Guest Profiles
Returning guest recognition, preference notes, loyalty tracking, and complete stay history.
- Auto returning guest recognition
- Preference notes & VIP flags
- Complete stay history
- Loyalty points
Night Audit
Automated end-of-day closing, report generation, and charge posting — all in one click.
- Automated daily close
- Charge posting
- Daily revenue reports
- Outstanding payment review
Direct Booking Engine
Commission-free direct booking page on your website, with Mada and Saudi card support.
- 0% OTA commission
- Mada + Saudi card payments
- Full Arabic interface
- Website embed widget
ZATCA & Compliance
Full ZATCA Phase 2 compliance and Saudi government portal integrations — built into every plan.
ZATCA-compliant e-invoicing — automatic
Sutahi generates TLV-encoded QR codes, signs XML with ECDSA, and submits invoices to ZATCA — all automatically with zero manual steps.
NTMP Integration
Automatically register guests with the National Tourism Management Portal — mandatory for all Saudi hotels.
Shomoos Connection
Direct sync with the Saudi Tourism Authority portal for automated compliance reporting.
Nusuk Integration
API for Hajj and Umrah visitor management — synced with the official Nusuk platform.
Automatic Tax Calculation
15% VAT + 5% municipality tax — automatically calculated and shown as separate line items on every invoice.
Credit & Debit Notes
ZATCA-compliant credit and debit notes with automatic link to original invoice and immediate submission.
Multi-Hotel CSID
Each owned hotel gets its own CSID (EGS device). Contracted hotels use company-level CSID — managed automatically.
Channel Manager
Real-time sync with 100+ booking platforms — Booking.com, Expedia, Airbnb, Agoda, Almosafer, and more.
Real-time Availability Updates
Rate and availability updates pushed to all channels in under 10 seconds from any change.
Overbooking Prevention
Automatic stop-sell when inventory depletes — prevents overbooking across all channels instantly.
Smart Seasonal Rates
Pre-programmed rate rules for Ramadan, Hajj season, National Day, and summer — applied automatically.
Performance Dashboard
Track bookings, revenue, and commissions from every channel in one place — with performance comparisons.
Guest Management
From the first WhatsApp message to checkout — a professional experience at every step.
Auto WhatsApp Messages
Booking confirmation, arrival reminder, checkout notice — all sent automatically in Arabic or English.
Digital ID Scanning
Scan Iqama, Saudi National ID, and passport — guest data auto-fills in seconds.
Digital Check-in / Check-out
Pre-arrival check-in via link and digital checkout — a completely paperless guest experience.
Loyalty & Preferences
Loyalty points, room preferences, meal requirements — saved and visible to every staff member.
Hajj Group Management
Group bookings with room assignments for Hajj and Umrah groups — integrated with Nusuk platform.
Guest Requests & Incidents
Log guest requests, assign to the right staff, and track resolution with a complete history.
Housekeeping Management
Room status board, task assignment to staff, and supervisor dashboard — optimized for mobile devices.
Staff Task Assignment
Distribute cleaning tasks automatically by floor and availability — with real-time completion tracking.
Mobile-Friendly Staff App
Staff view their tasks and update room status directly from their phones — no extra devices needed.
Custom Checklists
Create cleaning checklists by room type and floor — staff follow them step by step on their phones.
Supervisor Reports
Supervisor dashboard with completion rates, delayed rooms, and individual staff performance throughout the day.
Revenue & Smart Pricing
Dynamic pricing rules, seasonal calendars, and yield management — to maximize your revenue year-round.
Dynamic Pricing Rules
Auto-raise rates when demand is high and lower them when it drops — pre-programmed rule engine.
Seasonal Rate Calendars
Plan Ramadan, Hajj, National Day rates in advance and apply automatically across all channels.
Competitor Rate Tracking
Monitor competitor rates in your area and adjust your pricing strategy based on live data.
Allotment & Agent Rates
Set special rates for travel agents and allotment blocks — with automatic ZATCA-compliant B2B invoices.
Yield Management
Maximize RevPAR based on occupancy and historical demand — with intelligent rate recommendations.
Occupancy Forecasting
Occupancy forecasts for upcoming weeks based on current bookings and historical data.
Reports & Analytics
Everything you need to make data-driven decisions — from occupancy reports to VAT return filings.
Occupancy Reports
RevPAR, ADR, and occupancy rate — daily, weekly, and monthly detail per hotel.
ZATCA VAT Reports
VAT return reports ready to file — categorized by invoice type B2B/B2C and tax rate.
Financial Statements
Income statements, balance sheet, and cash flow report — compliant with USALI hotel accounting standards.
Arrival & Departure Forecasts
Forecast arrivals and departures for every day over the next two weeks — to optimize staff scheduling.
Export Excel / PDF
Export any report as Excel or PDF in one click — with hotel logo and professional formatting.
Custom Reports
Build custom reports with the columns and filters you need — save and share with management.
Integrations
Sutahi connects with the systems you already use — Saudi payment gateways, accounting, and more.
Payment Gateways
Accounting
Communication
Booking Channels
Saudi Government
Open API
Front Desk in Your Pocket
Manage your hotel from anywhere — check reservations, assign housekeeping tasks, and track revenue from your phone.
Ready to see Sutahi in action?
Join hundreds of Saudi hotels already running on Sutahi. Set up in 30 minutes or book a free guided demo.
No credit card. No contract. Cancel anytime.